Customs House Hotel
Highlights
- Relax in Newcastle's largest beer garden, soaking up the vibrant atmosphere and stunning harbour views.
- Dine in a historic setting, surrounded by captivating images of Newcastle's past while enjoying modern Australian cuisine.
- Savour casual meals in the beer garden or indulge in a refined dining experience, perfect for any occasion.
- Enjoy live music and entertainment, creating a lively atmosphere that enhances your dining experience at Customs House Hotel.
Customs House Hotel is an iconic building located on beautiful Newcastle Harbour.
Relax in one of Newcastle’s largest beer gardens, taking in the atmosphere and views of the beautiful park and harbour. Take a seat inside, with a cocktail in hand, surrounded by images of Newcastle’s past.
Dine amongst the history of Customs House with its modern Australian restaurant, or take the more casual beer garden option. Whatever the occasion, Customs is the perfect Newcastle answer.
Images and Video
Features
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
Physical – Wheelchair
Caters for people who use a wheelchair.
- An accessible public toilet which is unlocked.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
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