MainStay Suites Mackay
Highlights
- Enjoy a relaxed lifestyle in Mackay's cosmopolitan heart, with dining and entertainment options just a stroll away.
- Unwind on private balconies in serviced apartments, designed for comfort and functionality in a tropical setting.
- Socialise by the swimming pool and barbecue grill deck, perfect for gatherings in the warm Queensland climate.
- Access business facilities and the convention centre easily, making it ideal for both work and leisure stays.
Residents at MainStay Suites Mackay enjoy a relaxed lifestyle in a cosmopolitan city. This idyllic tropical location on Queensland’s Central Coast is only an hour’s flight from Brisbane, and is perfectly positioned for work, rest and play.
Their convenient central city location places residents within walking distance to many dining, shopping and entertainment options, and provides easy access to the business district, convention centre, Bluewater Lagoon, Mackay Town Beach and the Whitsunday Islands.
This property features 97 residences, comprising serviced apartments with studio, one or two-bedroom layouts, each with private balconies.
Residents requiring extended stay accommodation find MainStay Suites Mackay a comfortable place to call home. Each residence has been carefully designed to create a functional and inviting space, while the swimming pool and barbecue grill deck provides a popular place for social gatherings.
Images and Video
Accreditations
- Regional Tourist/Tourism Association/Organisation
- QLD – Mackay Tourism
Features
Available experiences
Two Bedroom Accessible Residence – 80m2 (861 sqft)
Ideal for families with mobility requirements or for assisted/carer solutions, the Accessible Two Bedroom Residence offers plenty of space and a range of facilities for guests with accessibility requirements.
The Accessible Two Bedroom Residence features a one-bedroom accessible apartment and an interconnecting standard studio apartment. The master bedroom has its own ensuite bathroom and LCD TV, whilst the second bedroom can be configured as either a king bed or two single beds.
A fully equipped kitchen featuring an oven, cooktop, full-size fridge and dining table means meals can be prepared and enjoyed in the apartment. Take in the views from the private balcony. Accessible features include toilet with grab rails, raised toilet, lowered sink, roll-in shower, shower chair, step-free access to rooms, and light switches or lamps within reach of bed. A weekly housekeeping service is included (excluding Sunday and public holidays).
Breakfast and restaurant options are available, contact them for details.
Two Bedroom Residence – 80m2 (861 sqft)
Ideal for families or small groups, the Two Bedroom Residence provides a perfect blend of space and privacy.
The master bedroom has its own ensuite bathroom and LCD TV, whilst the second bathroom contains a shower over bathtub and laundry facilities.
The second bedroom can be configured as either a king bed or two single beds.
A fully equipped kitchen featuring an oven, cooktop, full-size fridge and dining table means meals can be prepared and enjoyed in the apartment.
Take in the views from the private balcony. Guests can access the swimming pool.
A weekly housekeeping service is included (excluding Sunday and public holidays). Breakfast and restaurant options are available, contact them for details.
One Bedroom Accessible Residence – 45m2 (484 sqft)
With plenty of space and facilities for guests with accessibility requirements, the Accessible One Bedroom Residence ensure you can feel right at home.
There’s space to move, with a separate bedroom featuring comfortable king bed and wardrobe. The relaxed living area contains a sofa, LCD TV and work desk, whilst the fully equipped kitchen provides a cooktop, oven and full-size fridge, and dining table.
The bathroom offers laundry facilities, amenities and hair dryer.
Accessible features include toilet with grab rails, raised toilet, lowered sink, roll-in shower, shower chair, entire apartment wheelchair accessible, step-free access to rooms, and light switches or lamps within reach of bed.
Guests can access the swimming pool.
A weekly housekeeping service is included (excluding Sunday and public holidays). Breakfast and restaurant options are available, contact them for details.
One Bedroom Residence – 45m2 (484 sqft)
Feel right at home in the One Bedroom Residence. There’s space to move, with a separate bedroom featuring comfortable king bed and wardrobe.
The relaxed living area contains a sofa, LCD TV and work desk, whilst the fully equipped kitchen provides a cooktop, oven and full-size fridge, and dining table. The bathroom offers laundry facilities, amenities and hair dryer.
Guests can access the swimming pool.
A weekly housekeeping service is included (excluding Sunday and public holidays). Breakfast and restaurant options are available, contact them for details.
Studio Residence – 35m2 (377 sqft)
The well-appointed Studio provides a stylish, open-plan space to unwind and relax.
Offering a comfortable king bed, apartment-controlled heating/air conditioning, kitchenette with cooktop, bar fridge, toaster, kettle and microwave, ensuite bathroom with amenities and hair dryer, desk, LCD TV and high-speed internet access.
A wardrobe, ironing board and iron, and private safe add to the convenience.
Guests can access the alfresco BBQ area.
A weekly housekeeping service is included (excluding Sunday and public holidays).
Breakfast and restaurant options are available, contact us for details.
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
Vision
Caters for people who are blind or have vision loss.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to the conference or function room
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Portable commode chairs are available.
- A shower curtain (no door).
- Grabrails in shower recess (can be removable and height adjustable).
- A handheld shower hose (should be at least 1500mm long).
- Allows space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required).
- Grabrails provided adjacent to the toilet.
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