Public House Albury
Highlights
- Savour good food and drinks in bright, open spaces at Public House Albury, where hospitality thrives.
- Enjoy alfresco dining under the sun, perfect for soaking up Albury's vibrant atmosphere.
- Gather with friends for live music, enhancing your experience with good vibes and local charm.
- Relax in a pet-friendly environment, ensuring everyone in the family feels welcome and included.
Good vibes. Good people. Good times.
Welcome to Albury’s beloved local with old school service and neighbourhood vibe – Public House is the place to enjoy good food and drinks in good company! Created by a local for locals and built on a love for hospitality, here you’ll find bright open spaces, warm friendly charm and a sophisticated atmosphere that’s welcoming to everyone.
Images and Video
Accreditations
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HACCP Food Safety Certification
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
- Handrails on all stairways
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- A bathroom which is fully accessible and equipped with ceiling hoist and adult change table.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.