Tailrace Centre
Highlights
- Engage with the community at the Tailrace Centre, where collaboration fosters meaningful change and strengthens connections.
- Explore the family-friendly facilities, ensuring a welcoming environment for individuals and families alike.
- Gather at 1 Waterfront Drive in Launceston, where vibrant initiatives bring people together for a healthier community.
- Experience the warmth of community spirit, as the Tailrace Centre supports local ideas and initiatives that thrive.
The Tailrace Centre partners with individuals, families and organisations to help make the community a better place.
A belief that communities can grow, strengthen and thrive sits at the core of everything offered. Many of the challenges faced in community life don’t have to remain as they are.
Through listening, collaboration, service and kindness, meaningful change is possible. Whether supporting community-led ideas or hosting initiatives that bring people together, the focus is on creating a healthy, connected ecosystem.
When communities are healthy, people come alive.
Images and Video
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Accessible seating areas in theatrette
- An accessible public toilet which is unlocked.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
Access & Inclusion
An access and inclusion statement is available on the business website.
- https://tailracecentre.com.au/accessibility-diversity-and-inclusion/
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