Holiday Inn Express Melbourne Southbank
Highlights
- Savour free Express Start Breakfast while enjoying views of Melbourne's vibrant cityscape from the alfresco terrace.
- Relax in the Winter Garden, soaking up the atmosphere of Melbourne's premier cultural and entertainment destination.
- Experience fast check-in and free high-speed Wi-Fi, ensuring a hassle-free stay in the heart of Southbank.
- Unwind in comfy rooms featuring a choice of pillows, ergonomic desks, and smart TVs for ultimate comfort.
At Holiday Inn Express they keep it simple and smart by providing guests with more where it matters most. They believe in smart, hassle-free travel.
They also believe travel should have more to offer, such as fast check-in, free Express Start Breakfast included, free high-speed Wi-Fi, comfy beds and a choice of pillows in your room and everything else needed for a great stay within arm’s reach.
The hotel features an alfresco terrace where guests can enjoy the great menu while looking over Melbourne’s cityscape.
The Winter Garden offers guests the opportunity to relax and take in the atmosphere of Melbourne.
The brand new Holiday Inn Express Melbourne Southbank is situated in Melbourne’s premier culture and entertainment destination, home to major galleries and theatres.
The hotel is within close proximity to many of the city’s renowned restaurants and bars, being within walking distance to the Crown Casino Complex, Melbourne Convention and Exhibition Centre. The hotel’s location also allows for easy access to Melbourne’s sporting and entertainment precinct, the city centre, Docklands, St. Kilda Road and just 30 minutes to Melbourne Airport.
Images and Video
Accreditations
- Green Key Global
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Quality Tourism Accreditation
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Sustainable Tourism Accreditation by ATIC
- Accommodation Association of Australia
Features
Available experiences
Standard Room
Their standard rooms come in both Standard Queen (with one queen bed) or Standard Twin (two king singles) options. All rooms are 20 square metres and include a 49 inch smart TV with Chromecast technology, chaise lounge, ergonomic desk, individual wireless access point in each room for fast wifi, USB charging points, power shower and double glazed windows.
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Uses Plain English / easy read signage and information (includes menus and emergency information)
Vision
Caters for people who are blind or have vision loss.
- Braille and tactile signage on all information and paths of travel are available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- An appropriate area for toileting an assistance dog is available.
- Audio enabled lifts are available.
- Raised tactile buttons in lifts are available.
- Handrails on all stairways
Hearing
Caters for people who are deaf or have hearing loss.
- A hearing loop is available.
- TVs with captioning option is available.
- Visual alerts for emergencies (Include flashing light) are available.
- A low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair access to spa/gym.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).
- A choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.).
- Step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length).
- A lever handle on the door (easier to use).
- Enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access).
- A kitchen area and desk which is accessible for a person at seated height or is height adjustable.
- A wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.).
- A lever handle on bathroom door.
- A shower curtain (no door).
- Grabrails in shower recess (can be removable and height adjustable).
- A handheld shower hose (should be at least 1500mm long).
- Allows space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required).
- Grabrails provided adjacent to the toilet.
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- Twin beds available on request.
- Rooms which are interconnecting.
- Room for hoist under the bed (minimum 100mm required to store a hoist).
- A place to store medical equipment (eg oxygen).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
- Toiletries which are chemical and fragrance free (if requested).
- Linen that is chemical and fragrance free (if requested).
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