PARKROYAL Monash Melbourne
Highlights
- Explore the vibrant M-City Complex, offering over 60 lifestyle and retail options right at your doorstep.
- Savour Southeast Asian flavours at Ginger, providing a unique dining experience in a stylish setting.
- Relax in the outdoor heated pool, perfect for unwinding after a day of exploring Melbourne's attractions.
- Enjoy modern comforts in spacious rooms, featuring high-speed Wi-Fi and contemporary marble bathrooms for ultimate relaxation.
With a coveted location in the heart of Monash, in close proximity to the Dandenongs, Yarra Valley, Healesville, the Melbourne Sandbelt as well as Monash Gallery of Art, PARKROYAL Monash Melbourne is in Melbourne’s fastest-growing business corridor.
Part of M-City Complex, a city in miniature with its own vibrant community, hotel guests have immediate access to more than 60 curated lifestyle and retail offerings all in one location including; a health and wellness precinct, a myriad of multicultural dining options and entertainment including Village Cinemas.
Enjoy 250 rooms, ample undercover parking, 552 square metres of event space and the comfort of signature PARKROYAL service. In need of a little R and R or entertainment, they’ve got you covered with their delicious room service menu, extensive in-room entertainment and access to M-City’s outdoor heated pool. Indulge in a dining experience inspired by Southeast Asian flavours at Ginger or unwind in the stylish ambience of Enoteca Bar and Lounge.
Retreat into PARKROYAL Monash Melbourne, anchored by modern comforts and friendly service that will make you feel at home as soon as you enter the heart of the hotel, the lobby or you are greeted curbside by the concierge.
Images and Video
Accreditations
- Assisted Walking Qualified
- Independent Wheelchair User Qualified
- Tourism Accommodation Australia (Division of AHA, TAA)
Features
Available experiences
Superior Room
Unwind in the comfort of the Superior Room that offers a stylish setting for leisure or corporate travellers. With a 55 inch Smart TV, in-room entertainment, high speed wifi and contemporary marble ensuite bathroom, it is the perfect surround to relax and simply enjoy the peaceful ambience. Need to get work done? They’ve got you covered with a spacious executive work area.
Accessible Superior Room
Their accessible friendly guest room offers all the comforts of a Superior Room, with wheelchair accessibility, an oversized wheel-in shower, grab rail, wheelchair accessible basin, shower seat and bathing controls. Catering for hearing and vision impaired, rooms also include visual and audible emergency alarms and closed caption TV. For convenience, all rooms are located close to the elevators and interconnecting king or twin rooms are also available.
Deluxe Room
Discover new heights in the Deluxe Room, located on the top floors of the hotel. Expansive floor-to-ceiling windows allow you to enjoy the ample natural light, while the dedicated work area and refreshing ensuite with contemporary marble bathroom, ensure the perfect mix of comfort and style.
Studio King Room
Enjoy full hotel perks and the comforts of home in their expansive Studio King Room which boasts scenic views from floor-to-ceiling windows, fridge, microwave and washer-dryer. Add Wi-Fi, a 55-inch smart television, rain shower and premium Appelles bath products in eco-friendly dispensers, and you’re all set for a memorable extended stay.
Deluxe Suite
Pamper yourself in the elegant Deluxe Suite with warm hues and romantic night views. Wake up to natural light from full-length windows as you laze on the super king bed or sofa bed in the living room, and enjoy luxury touches including a marble ensuite bathroom with double vanities, two 55-inch smart television and Lavazza coffee machine.
Premier Suite
For the ultimate in suite living, check into the Premier Suite, which offers space and privacy with separate living, bedroom and dining areas. Unwind in style with a plush super king bed and marble ensuite bathroom with a walk-in shower and double vanities, as well as a workspace, two 55-inch smart television and a Lavazza coffee machine.
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
- Audio enabled lifts are available.
- Raised tactile buttons in lifts are available.
- Handrails on all stairways
Hearing
Caters for people who are deaf or have hearing loss.
- A hearing loop is available.
- TVs with captioning option is available.
- Volume controlled phones are available.
- Visual alerts for emergencies (Include flashing light) are available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Accessible seating areas in theatrette
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair access to spa/gym.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- A choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.).
- Step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length).
- A lever handle on the door (easier to use).
- Enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access).
- A wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.).
- A lever handle on bathroom door.
- A shower curtain (no door).
- Grabrails in shower recess (can be removable and height adjustable).
- A handheld shower hose (should be at least 1500mm long).
- Allows space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required).
- Grabrails provided adjacent to the toilet.
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- Twin beds available on request.
- Rooms which are interconnecting.
- A place to store medical equipment (eg oxygen).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
- Toiletries which are chemical and fragrance free (if requested).
- Linen that is chemical and fragrance free (if requested).
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