Riverston Tea Rooms
Highlights
- Dine beneath sparkling chandeliers while enjoying seasonal menus crafted from fresh local produce in Rockhampton.
- Unwind on the breezy verandah, soaking up views of the Fitzroy River and historic streetscape.
- Indulge in the signature High Tea, featuring premium teas and tiered elegance for a memorable experience.
- Celebrate with friends during Bottomless Weekends, enjoying three courses and bottomless mimosas in a vibrant atmosphere.
Established in 2018, Riverston Tea Rooms is a beloved local gem located on Rockhampton’s iconic Quay Street. Set in a beautifully restored heritage building, guests can dine beneath sparkling chandeliers or unwind on the breezy verandah, soaking up views of the Fitzroy River and historic streetscape.
Open for breakfast, lunch and private functions, Riverston Tea Rooms serves up seasonal menus crafted from fresh local produce. Everything is made with care, especially the homemade sweets – all lovingly baked onsite by the dynamic duo, Hannah and Rosie.
New to the menu are the popular Bottomless Weekends—a fun, flavour-filled experience featuring three courses and bottomless mimosas (served responsibly, of course). It’s the perfect way to kick back with friends and celebrate the good things in life.
A highlight of the Riverston experience is the signature High Tea, hosted throughout the year. Choose between the Classic High Tea or the indulgent Royale High Tea—both served with tiered elegance, premium teas and that special Riverston touch. Bookings are essential for these sought-after events.
Whether you’re a local or just passing through on Australia’s Holiday Highway, Riverston Tea Rooms offers a warm welcome, quality fare and timeless charm in the heart of Rockhampton.
Images and Video
Accreditations
- QLD – Capricorn Tourism
Features
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
- A low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).
Physical – High support needs
Caters for people with high support needs who travel with a support person.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Toiletries which are chemical and fragrance free (if requested).
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