Brookfield House Camden
Highlights
- Savour the historic charm of a beautifully restored 1896 building, creating a unique backdrop for your high tea experience.
- Indulge in a range of high tea options, thoughtfully crafted to cater to all dietary needs with premium ingredients.
- Relax in a warm, inviting atmosphere adorned with stunning wallpapers and vintage accents, perfect for special occasions.
- Celebrate with friends or treat yourself at this award-winning cafe, a local favourite in the heart of Camden.
Welcome to High Tea Cafe and Tea Shop, a charming destination nestled in the heart of Camden, NSW. Located in a beautifully restored heritage-listed building dating back to 1896, their cafe blends historic charm with modern elegance. The space has been lovingly renovated, featuring stunning wallpapers, vintage accents, and a warm, inviting atmosphere.
They offer a memorable high tea experience, perfect for special occasions or simply a relaxing day out. Their menu caters to all dietary needs, with a range of high tea options including gluten free, dairy free and vegan selections all made with premium ingredients and attention to detail.
As an award-winning cafe, High Tea Cafe and Tea Shop is more than just a place to eat it’s an experience not to be missed. Whether you’re celebrating, catching up with friends, or treating yourself, they invite you to enjoy the elegance, history, and hospitality that make them a local favourite.
Images and Video
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Braille and tactile signage on all information and paths of travel are available.
- Information in large print is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
- Raised tactile buttons in lifts are available.
- Handrails on all stairways
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Hearing
Caters for people who are deaf or have hearing loss.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Grab rails in the bathroom
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Accessible seating areas in theatrette
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
Access & Inclusion
An access and inclusion statement is available on the business website.
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