The Timboon Ice Creamery
Highlights
- Savour free samples of 24 luxury ice cream flavours, experiencing rich textures and unique tastes at Timboon Ice Creamery.
- Create your own ice cream sundae in the Sundae School, learning the craft from cow to cone in a fun setting.
- Relax in the purpose-built space surrounded by tall timber and Powers Creek, enjoying a tranquil atmosphere for indulgence.
- Join family-friendly workshops that cater for up to 24 people, making ice cream a delightful experience for all ages.
At Timboon, The Timboon Ice Creamery are serious about ice cream. And it is serious fun.
All things ice cream and desserts are on offer. Enjoy free sampling of their 24 delicious and luxury flavours. Perhaps a decadent sundae with Timboon Vanilla Bean ice cream, meringue shards, passion fruit curd and whipped cream, milkshakes and spiders
In the purpose built Sundae School room, groups of up to 24 can learn all about their ice cream from cow to cone and you can even try your hand at making your own ice cream sundae.
A modern new build, nestled in the valley beside remnant tall timber and Powers Creek. A perfect place to relax and indulge.
Images and Video
Accreditations
-
HACCP Food Safety Certification
- Victoria Tourism Industry Council
Features
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
- Visual alerts for emergencies (Include flashing light) are available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Accessible seating areas in theatrette
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Complies with The Food Authority requirements for allergy management in food preparation.
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