Harbour Town Premium Outlets
Highlights
- Explore over 240 stores featuring brand direct outlets and clearance sales, ensuring massive savings every day.
- Savour a diverse range of global cuisines at Harbour Town Eats, perfect for refuelling during your shopping spree.
- Enjoy the fresh atmosphere of the open-air, palm-lined mall while discovering styles for everyone in the family.
- Catch the free Harbour Town Shopping Shuttle from Broadbeach and Surfers Paradise for effortless access to your shopping adventure.
If you want to shop big brands and even bigger sales, Harbour Town Premium Outlets is Australia’s largest outdoor Outlet Centre with over 220 retailers including brand direct Outlet and clearance stores offering up to 70 per cent off every day!
With international labels such as Coach, Max Mara, Ralph Lauren, Hugo Boss and Nike as well as iconic Australian brands including Oroton, R.M. Williams and UGG Australia, Harbour Town has something to suit everyone’s style. From premium apparel, sportswear, kid’s clothing and footwear to homewares, hair and beauty, and all the accessories, Harbour Town has it as a fraction of the price.
The open-air, palm lined mall is also home to an impressive alfresco dining destination, Harbour Town Eats, offering cuisine from around the world plus iPlay to entertain kids of all ages and the Gold Coast’s biggest and most affordable cinema complex, Readings Cinemas.
Visit the Tourism Lounge for a free discount card to access additional savings across the Centre!
Catch the free Harbour Town Shopping Shuttle with five pick-up points throughout Broadbeach & Surfers Paradise.
Best of all, while you shop and save you can enjoy the fresh, open-air, palm-lined malls of a proud Gold Coast Centre that’s on sale every day.
With plenty of free parking available.
Images and Video
Accreditations
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ATEC Japan Host
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ATEC Tourism Trade Ready
- China Ready and Accredited Program
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International Customer Service Standard
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Visitor Information Centre National Accreditation
- Australian Tourism Export Council
- Meetings and Events Australia
- Queensland Tourism Industry Council
- Regional Tourist/Tourism Association/Organisation
- The Accessible Group Pty Ltd
- Visitor Information Centre
- QLD – Experience Gold Coast
Features
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Digital communication materials (hard copy information also online) is available.
- Handrails on all stairways
Hearing
Caters for people who are deaf or have hearing loss.
- Caption all entertainment (TVs, live shows, performances) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Accessible seating areas in theatrette
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair access to spa/gym.
- Wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating).
- A wheelchair/scooter charging station (power point) in an accessible location is available.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- A place to store medical equipment (eg oxygen).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
- Toiletries which are chemical and fragrance free (if requested).
- Linen that is chemical and fragrance free (if requested).
Access & Inclusion
An access and inclusion statement is available on the business website.
- https://www.harbourtowngoldcoast.com.au/centre-services/accessibility
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