Aimee Provence High Tea Parlour

Aimee Provence High Tea Parlour

Restaurant and Cafe
  • Food & Wine

Highlights

  • Savour dainty European-inspired patisseries crafted from the finest local ingredients at Aimee Provence.
  • Enjoy a warm welcome in a cozy, elegant atmosphere perfect for afternoon tea or special celebrations.
  • Indulge in a carefully curated selection of gourmet tea blends that elevate your tasting experience.
  • Host memorable private events in a charming setting that caters to weddings, birthdays, and more.
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They dreamed-of a Parlour where the treats would aways be dainty, the setting would aways be beautiful and the welcome would always be warm.

Aimee Provence is a boutique establishment that specializes in high-quality European-inspired patisseries and gourmet tea blends. Located in the scenic Sunshine Coast region of Australia, Aimee Provence offers a cozy and elegant atmosphere where patrons can enjoy a wide range of artisanal pastries, cakes, macarons, sandwiches, and other delicious treats.

The establishment prides itself on using only the finest and freshest ingredients sourced from local producers, and its team of experts are dedicated to creating unique and unforgettable taste experiences. The tea collection includes a variety of black, green, herbal, and fruit blends, all carefully selected and blended to perfection.

The charming and intimate setting of Aimee Provence also makes it an ideal venue for private events, such as weddings, birthdays, and baby showers, and the establishment offers a range of catering and high tea services to make any occasion truly special.

Overall, Aimee Provence is a destination for anyone seeking a delightful and memorable gourmet experience, whether it’s for a casual afternoon tea or a special celebration.

Step inside an Elegant High Tea parlour, and delicious proof of their endless obsession with extraordinary tea, there’s no experience quite like their Afternoon Tea.

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Accreditations

  • Restaurant and Catering Australia

Features

  • Carpark
  • Coach Parking
  • Delivery available
  • Entertainment
  • Family Friendly
  • Non Smoking
  • Online Orders
  • Private Dining Area
  • Shop / Gift Shop
  • Suitable for Functions
  • Takeaway Available
  • Wine Tasting

Tags

  • Food & Wine
Accessibility

Actively welcomes people with access needs.

General access

  • Offers multiple options for booking – web, email, phone is available.
  • Offers a range of contact methods for receiving complaints.
  • Employs people with disabilities.
  • Staff are trained in disability awareness.
  • Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
  • Asks all visitors if there are any specific needs to be met.
  • Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
  • Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
  • Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Communication

  • Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

  • Staff are trained in communicating with people with learning or behavioural challenges.
  • Uses Plain English / easy read signage and information (includes menus and emergency information)
  • A quiet space is available at the venue/ facility.

Vision

  • Caters for people who are blind or have vision loss.

  • Braille and tactile signage on all information and paths of travel are available.
  • Information in large print is available.
  • Information in audio format (includes an audio described map of their venue, audio descs of performances and/ or displays) is available.
  • Digital communication materials (hard copy information also online) is available.
  • Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
  • Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
  • An appropriate area for toileting an assistance dog is available.
  • Handrails on all stairways
  • Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.

Hearing

  • Caters for people who are deaf or have hearing loss.

  • Staff are trained in communicating with people who are deaf or have hearing loss.

Physical – Mobility

  • Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

  • Grab rails in the bathroom

Physical – Wheelchair

  • Caters for people who use a wheelchair.

  • Step free outdoor pathways (includes picnic areas, barbecues and shelters)
  • A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
  • Step free access to restaurant, lounge and bar
  • Step free access to the conference or function room
  • Accessible seating areas in theatrette
  • Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
  • An accessible public toilet which is unlocked.
  • A wheelchair accessible toilet / shower and change room is available.
  • A wheelchair/scooter charging station (power point) in an accessible location is available.
  • At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
  • Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).

Allergies and intolerances

  • Caters for people with allergies and intolerances.

  • Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
  • Complies with The Food Authority requirements for allergy management in food preparation.
  • Toiletries which are chemical and fragrance free (if requested).
  • Uses organic (chemical and fragrance free) cleaning products.
  • Uses organic (chemical and fragrance free) deodorisers in public areas and rooms.

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