Images and Video
Alpaca Meet & Greet
Highlights
- Meet over 100 gentle alpacas and create heartwarming memories during your unforgettable adventure on the Central Coast.
- Delve into the captivating world of alpacas with hands-on feeding and educational insights from friendly team members.
- Enjoy cuddles and neck rubs from affectionate alpacas, perfect for capturing picture-perfect moments with your camera.
- Join sessions from Friday to Sunday, with extended hours on Sundays for a relaxed, enjoyable experience.
Embark on an unforgettable adventure on the Central Coast as you indulge in an Alpaca Meet & Greet. Immerse yourself in the world of these gentle creatures and create lasting memories that will warm your heart.
Your Alpaca Encounter Highlights:
Meet Their Magnificent Alpaca Herd: Step into a world of wonder as you get acquainted with their remarkable herd of over 100 alpacas.
Educational Interaction: Delve into the captivating world of alpacas during this one hour immersive experience, hand-feeding their alpacas. Their team will be on hand to provide fascinating insights about the alpaca’s behaviours and characteristics. Just ask their friendly team any questions may have.
Cuddles and Connection: Discover the joy of cuddles and neck rubs from the affectionate alpacas. Capture picture-perfect moments with these photogenic companions – don’t forget to bring your camera!
Experience Details:
Schedule: 12:30pm from Friday to Sunday, with daily sessions during NSW school holidays. For group bookings of 10 or more, appointments are available on weekdays. Please contact them directly for group arrangements.
Sunday special extended hours. Stay as long as you like during their Sunday extended tour hours.
Tour details
Features
Service facilities
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Portable ramps.
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- A bathroom which is fully accessible and equipped with ceiling hoist and adult change table.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
Access & Inclusion
An access and inclusion statement is available on the business website.
- https://www.irislodgealpacas.com/accessibility
Operation information
Iris Lodge Alpacas Tours
Visiting Iris Lodge Alpacas is one of the must-do activities on the Central Coast. Nestled in the scenic region of Jilliby, just an hour north of Sydney, we offer an array of unique and interactive farm experiences that are perfect for all ages.
Iris Lodge Alpacas is proud to be Ecotourism certified since July 2021.
At Iris Lodge Alpacas, you’ll have the chance to get up close and personal with our delightful herd of 140 alpacas and 12 llamas. But that’s not all! Their farm is also home to 75 Wiltipoll sheep, baby doll sheep, and a variety of horses, creating a rich and diverse animal experience for visitors.
They also offer the following accessible experiences.
Alpaca and llama adventure
Breakfast with alpacas.
Brunch with alpacas.
Alpaca meet and greets.
Alpaca farm visits including babydoll and wiltipoll sheep.
Experience the joy of getting up close and personal with our alpacas as you hand-feed them.
Accreditations
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ATEC Accessible & Inclusive Host
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ATEC India Host