Blue Whale Laundry Lounge
Highlights
- Experience the convenience of self-serve laundry in the heart of Wollongong's CBD.
- Complete a week’s worth of laundry in under an hour with high-performance Dexter machines.
- Enjoy hassle-free payment options, including Tap-n-Go and coin, for a smooth visit.
- Access on-site vending for laundry soap, ensuring you have everything you need.
Located in the Wollongong CBD, Blue Whale Laundry Lounge is the only self-serve laundry in the heart of the city.
Their clean, modern facility features high-performance Dexter commercial machines from the USA, including large machines perfect for doonas, bedding, and linen. You can complete a week’s worth of laundry in under an hour—ideal for both locals and holiday-goers.
They offering convenient hours to fit your schedule. Payment is hassle-free with both coin and Tap-n-Go options, and their on-site vending machine provides soap if needed.
Images and Video
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Handrails on all stairways
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
Physical – Wheelchair
Caters for people who use a wheelchair.
- A doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
Allergies and intolerances
Caters for people with allergies and intolerances.
- Linen that is chemical and fragrance free (if requested).