Feathertop Lodge
Highlights
- Savour fresh local produce and house-made breads, enhancing your dining experience with bold flavours.
- Enjoy family-friendly dining in a relaxed atmosphere, perfect for creating memorable moments with loved ones.
- Indulge in happy hours featuring oysters and bubbles, elevating your après-ski experience at Falls Creek.
- Relax in the alfresco dining area, soaking up the stunning surroundings while enjoying live music.
Modern Australian cuisine with Argentinian flair. Fresh local produce, house‑made breads and bold flavours. Family‑friendly dining, happy hours, oysters and bubbles — Feathertop is Falls Creek’s foodies’ favourite.
Images and Video
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Handrails on all stairways
Hearing
Caters for people who are deaf or have hearing loss.
- TVs with captioning option is available.
- Volume controlled phones are available.
- Visual alerts for emergencies (Include flashing light) are available.
- A low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Seating in common areas including reception area
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- Twin beds available on request.
- A place to store medical equipment (eg oxygen).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
- Toiletries which are chemical and fragrance free (if requested).
- Linen that is chemical and fragrance free (if requested).