Helensburgh Library
Highlights
- Explore a cosy library filled with books, films, and music, perfect for all ages.
- Enjoy free internet access and technology, enhancing your visit with seamless connectivity.
- Attend engaging events and programs, including fun literacy activities for preschoolers.
- Relax in a welcoming space just a short stroll from local shops in Helensburgh.
Helensburgh Library is a cosy and welcoming space on the main street of Helensburgh, just a short stroll from local shops.
An inclusive and safe space, the Library is home to a collection of books, films, magazines and music, with free technology and internet access, and friendly expert staff on hand.
The Library hosts events and programs for all ages, including fun preschool literacy programs.
Free parking is available on-site.
Images and Video
Features
Actively welcomes people with access needs.
General access
- Offers a range of contact methods for receiving complaints.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Information in audio format (includes an audio described map of their venue, audio descs of performances and/ or displays) is available.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
- Visual alerts for emergencies (Include flashing light) are available.
- A low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
Access & Inclusion
An access and inclusion statement is available on the business website.
- https://wollongong.nsw.gov.au/my-community/community-support/people-with-disability
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