InterContinental Melbourne The Rialto
Highlights
- Step inside the stunning ten-storey glass atrium to experience Melbourne's unique blend of heritage and modern style.
- Relax in luxurious rooms featuring walk-in showers and complimentary Wi-Fi for a comfortable stay in the CBD.
- Savour exquisite dining at the award-winning restaurant, showcasing local flavours in a sophisticated setting.
- Unwind with exclusive access to Club InterContinental, offering a taste of luxury and personalised service.
Step inside InterContinental Melbourne The Rialto and let the ten-storey glass topped atrium take your breath away. The gothic-style façade, high ceilings, ornate windows and original brickwork are a beautiful juxtaposition to Melbourne’s famous laneway graffiti, where old meets new and character melds perfectly with style.
Located in the heart of the Central Business District on prestigious Collins Street, this quintessentially Melbourne luxury heritage hotel offers 253 beautiful rooms and iconic suites, 12 meeting spaces, award-winning restaurant and bar, and best-in-class facilities, close to the city’s hot spots and best shops.
Images and Video
Accreditations
- Australian Hotels Association
- Meetings and Events Australia
- Regional Tourist/Tourism Association/Organisation
- Tourism Accommodation Australia (Division of AHA, TAA)
Features
Available experiences
One King Bed Classic Room
Relax in your 30 square metre stylish room. Equipped with luxurious walk in shower, capsule coffee machine, tea making facilities, minibar, in room safe, 43” television with streaming capability, complimentary wifi and bathrobes.
No one knows luxury like they do.
Sleeps two adults. Rollaway can be added in some rooms at an additional cost.
One King Bed Premium Room with Louge Access
Be part of the exclusive Club InterContinental world and experience how the well travelled, travel. Offering 35-40 square metres, majority of one King Bed Premium Rooms showcase the hotel’s 1890s heritage charm through your own internal private balcony overlooking the soaring glass atrium.
Guest Rooms include complimentary wifi, walk in shower, capsule coffee machine, tea making facilities, minibar, in room safe and 43” television with streaming capability. With access to Club InterContinental, experience a true sense of luxury.
Sleeps two adults.
One King Bed, One Bedroom Iconic Suite
The Iconic Suite is the ideal place to relax and Live The InterContinental life. The embodiment of modern elegance, their three Iconic Suites have been architecturally designed with the affluent traveller in mind. Sprawling with 112 square metres, these suites offer the ultimate in destination luxury: accommodation you travel for, experiences you’ll never forget.
Offering access to Club InterContinental, spa bath, walk in rain shower, additional powder room, complimentary wifi, capsule coffee machine, tea making facilities, minibar, large work desk, in room safe and 43” television with streaming capability.
Nobody knows luxury like they do.
Sleeps two adults. Two rollaway beds can be added at an additional cost.
Family Room
Their Family Rooms comprise two interconnecting Guest Rooms for ease of access and a touch of much needed privacy. Create cherished family memories in these superior hotel rooms in Melbourne, including the one King Room and two Double Bed Classic Room.
During school holidays, your little ones can enjoy kids’ movies for a special getaway treat.
Sleeps four people comfortably. At check in, ask the team for special Family Offers.
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Handrails on all stairways
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- An accessible public toilet which is unlocked.
- Wheelchair access to spa/gym.
- Valet parking.
- Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).
- Step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length).
- Enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access).
- A wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.).
- A lever handle on bathroom door.
- A shower curtain (no door).
- Grabrails in shower recess (can be removable and height adjustable).
- Allows space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required).
- Grabrails provided adjacent to the toilet.
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- Twin beds available on request.
- Rooms which are interconnecting.
- Room for hoist under the bed (minimum 100mm required to store a hoist).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
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