Irukandji Shark and Ray Encounters
Highlights
- Engage with marine life in natural-style lagoons, enhancing your understanding of ocean ecosystems and conservation.
- Interact closely with sharks and rays, creating unforgettable memories in a safe, guided environment.
- Explore the aquarium at your own pace, enjoying a unique educational experience that inspires ocean stewardship.
- Relax in family-friendly facilities, including picnic areas and food options, making it a perfect day out for everyone.
Irukandji Shark and Ray Encounters are leaders in marine education, conservation and fun. This unique experience is unmatched by any other location in the country.
Visitors interact with marine life during a self guided tour of the aquarium, joining them in their natural-style lagoons, petting and feeding them all under the ever-watchful eyes of the experienced guides. There are even opportunities to get up close with a special encounter with sharks and rays or to snorkel in the deep and swim amongst them.
Irukandji is a massive family; fish and staff alike, as they set out to reveal the true character of some of the worlds most beautiful, intelligent, elusive creatures. With a mission to inspire change, Irukandji educate svisitors about Australia’s delicate ocean ecosystems and ocean pollution, in attempt to change the world: one shark at a time.
Images and Video
Accreditations
- Visitor Information Centre
Features
Activities
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Information in audio format (includes an audio described map of their venue, audio descs of performances and/ or displays) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
- TVs with captioning option is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to the conference or function room
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Beach matting and beach wheelchairs for people to access the water is available.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).
Allergies and intolerances
Caters for people with allergies and intolerances.