Mercure Sydney Parramatta
Highlights
- Experience personalised service in spacious guest rooms, ensuring a comfortable stay at Mercure Sydney Parramatta.
- Enjoy the convenience of being located near major roads, making travel to Sydney's highlights a breeze.
- Savour outdoor dining by the pool, perfect for relaxing after a day of exploring the local area.
- Unwind with access to a tennis court, providing a fun way to stay active during your visit.
Mercure Sydney Parramatta renowned for personalised and friendly service. Located at the crossroads of major arterial roads, M4, M2, James Ruse Drive and adjacent to Rosehill Racecourse, 1 km from Parramatta CBD and a 15 minute drive to Sydney Olympic Park, Sydney’s Sporting and Event Hub. 165 spacious guest rooms with king, queen or two bed configuration, Bathrooms with shower or bath, WiFi, Restaurant, Bar, Outdoor dining, Swimming Pool , tennis court and paid parking.
Images and Video
Accreditations
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Sustainable Tourism Certification by Ecotourism Australia
- Accommodation Association of Australia
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Uses Plain English / easy read signage and information (includes menus and emergency information)
Hearing
Caters for people who are deaf or have hearing loss.
- TVs with captioning option is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- Wheelchair access to spa/gym.
- A shower curtain (no door).
- Grabrails in shower recess (can be removable and height adjustable).
- Allows space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required).