Mountview Alpaca Farm
Highlights
- Meet and feed over 50 friendly alpacas, enjoying unique interactions that delight visitors of all ages.
- Stroll through the picturesque vineyard at O'Reilly's Canungra Valley, perfect for a relaxing family day out.
- Picnic alongside alpacas with gourmet hampers or enjoy Devonshire tea, enhancing your countryside experience.
- Explore Canungra's local food and retail offerings, just half an hour from the Gold Coast's vibrant attractions.
Love Alpacas? No Probllamas!
Mountview Alpaca Farm in the Gold Coast Hinterland is leading a new wave of tourism experiences in Australia by offering true farm animal interactions! These interactions include such experiences as meeting an alpaca, feeding the alpacas, walking an alpaca plus even picnicking with an alpaca. You will get to know their 50+ team of alpacas – all with their own names and characters.
It’s the alpaca farm in a vineyard, conveniently located within O’Reilly’s Canungra Valley Vineyards, a beautiful creekside vineyard settling… so mum and dad will enjoy the day just as much as the kids. It’s a unique experience for all ages.
They also cater for school groups and NDIS clients with nice open flat grounds (wheelchair friendly) and plenty of food options from a gourmet picnic hamper to pizzas, Devonshire tea and wine/cheese deals.
The town of Canungra is half an hour from the Gold Coast and boasts a range of other food and retail experiences. The farm is located only a six-minute drive from the centre of Canungra in a beautiful country setting.
Images and Video
Accreditations
-
Quality Tourism Accreditation
-
Sustainable Tourism Accreditation by ATIC
- Australian Tourism Export Council
- Queensland Tourism Industry Council
- Regional Tourist/Tourism Association/Organisation
- Visitor Information Centre
- QLD – Brisbane Economic Development Agency (BEDA)
- QLD – Destination Scenic Rim
- QLD – Experience Gold Coast
Features
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Information in audio format (includes an audio described map of their venue, audio descs of performances and/ or displays) is available.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
- Handrails on all stairways
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
Access & Inclusion
An access and inclusion statement is available on the business website.
- https://mountviewfarm.com.au/accessibility/
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