Newcastle Entertainment Centre

Newcastle Entertainment Centre

Entertainment Venues
Historical Sites and Heritage Locations

Highlights

  • Experience top-tier concerts and events at Newcastle Entertainment Centre, the premier venue in regional Australia.
  • Enjoy a diverse range of performances, from comedy to family shows, catering to all ages and interests.
  • Relax with convenient on-site facilities, including a bar and café, enhancing your event experience.
  • Access a vibrant entertainment scene just six minutes from Newcastle's centre, perfect for locals and visitors alike.
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Newcastle Entertainment Centre hosts the very best local, national and international events in a market that is continually growing and very supportive. It is the premier regional venue with the sixth largest market in Australia.

The Newcastle Entertainment Centre services a population base in excess of one million patrons. From Coffs Harbour in the north, west to Armidale and Moree as well as the Central Coast of New South Wales. It is located six minutes from the centre of Newcastle within the Newcastle Showground.

From concerts, family and sporting events the Newcastle Entertainment Centre hosts them all! The Centre has a variable capacity from an intimate theatre mode of 1,500 to a full general admission mode of 7,528 using curtaining, portable seating, bleaches and moving the stage to suit your needs.

The Centre hosts concerts and comedy performances such as Michael Bublé and Jimmy Carr, sporting events including International Netball and Boxing and family events including Disney On Ice and Starstruck.

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Features

  • Bar
  • Cafe
  • Carpark
  • Coach Parking
  • Conference/Convention Facilities
  • Family Friendly
  • Food and Refreshments
  • Kiosk
Accessibility

Actively welcomes people with access needs.

General access

  • Offers multiple options for booking – web, email, phone is available.
  • Offers a range of contact methods for receiving complaints.
  • Companion Cards are accepted.
  • Employs people with disabilities.
  • Staff are trained in disability awareness.
  • Asks all visitors if there are any specific needs to be met.
  • Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Communication

  • Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

  • Staff are trained in communicating with people with learning or behavioural challenges.
  • Uses Plain English / easy read signage and information (includes menus and emergency information)
  • A quiet space is available at the venue/ facility.

Vision

  • Caters for people who are blind or have vision loss.

  • Digital communication materials (hard copy information also online) is available.
  • Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
  • An appropriate area for toileting an assistance dog is available.
  • Handrails on all stairways

Physical – Mobility

  • Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

  • Seating in common areas including reception area

Physical – Wheelchair

  • Caters for people who use a wheelchair.

  • Step free access to restaurant, lounge and bar
  • Step free access to the conference or function room
  • Accessible seating areas in theatrette
  • An accessible public toilet which is unlocked.

Allergies and intolerances

  • Caters for people with allergies and intolerances.

  • Staff are trained to respond to allergic reactions.
  • Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.

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