Orange Ex-Services' Club
Highlights
- Savour seasonal gourmet dishes at The Greenhouse of Orange, where fresh produce from the gardens enhances every meal.
- Enjoy alfresco dining amidst lush gardens, creating a relaxing atmosphere for family and friends.
- Experience top-notch service at a community-focused venue, proudly supporting local initiatives for over 70 years.
- Play a round at the scenic Wentworth Golf Club, accessible to members for a perfect day outdoors.
Orange Ex-Services’ Club has been proudly serving members and supporting their local community for over 70 years. Today, the Club has a strong vision and commitment to providing their members with the best service and facilities in regional NSW. As a not-for-profit community-based organisation, they are dedicated to improving their community and operating in a socially responsible, professional and sustainable manner.
Member facilities include various restaurants including Diggers and The Greenhouse of Orange, cafes, bars and a TAB bar that offers SKY Channel, FOX Sports and KENO. 4.5 STAR rated Mercure Orange hotel Mercure Orange is a part of Orange Ex-Services’ Club giving guests the convenience of staying onsite when attending private events or conferences with one of the region’s largest event centres with a dedicated events team to assist you with your next event.
As part of the Orange Ex-Services Club membership, the scenic 18-hole golf course at Wentworth Golf Club is accessible.
The Greenhouse of Orange is a new venue for Members. Conveniently located on the Main Club’s rooftop, this family-friendly one-acre sanctuary offers a seasonal gourmet gastropub menu with many different facilities to enjoy among the gardens and vegetable patches which provide fresh food for the kitchens.
Images and Video
Accreditations
- New South Wales Business Chamber
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Asks all visitors if there are any specific needs to be met.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Braille and tactile signage on all information and paths of travel are available.
- Information in large print is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
- Raised tactile buttons in lifts are available.
- Handrails on all stairways
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
- TVs with captioning option is available.
- A low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Accessible seating areas in theatrette
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair access to spa/gym.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- A place to store medical equipment (eg oxygen).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
- Toiletries which are chemical and fragrance free (if requested).
- Linen that is chemical and fragrance free (if requested).
- Uses organic (chemical and fragrance free) cleaning products.
- Uses organic (chemical and fragrance free) deodorisers in public areas and rooms.
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