Images and Video
Private Guided Tour
Highlights
- Savour a delicious Eucalyptus and Honey sweet while learning about the unique Kangaroo Island Narrow-leaf Mallee.
- Experience the distillation process of 100% pure Australian Eucalyptus Oil at Emu Ridge, a family-owned distillery since 1991.
- Enjoy a personalised guided tour that reveals the rich history and behind-the-scenes processes of eucalyptus oil production.
- Relax in the Cafe and Cellar Door after your tour, perfect for quenching your thirst or satisfying your hunger.
Experience a personal guided tour from one of their knowledgeable, friendly guides.
Emu Ridge Eucalyptus Oil Distillery is a family-owned business and has been a popular Kangaroo Island tourist attraction since 1991. On your tour you will learn the history and how the unique Kangaroo Island Narrow-leaf Mallee is grown, harvested, and distilled to produce their amazing and versatile 100% pure Australian Eucalyptus Oil and natural products.
One of their friendly staff will get you started with a delicious Eucalyptus and Honey sweet, you will enjoy a short presentation and a brief 4-minute video showing historical and recent footage of the oil production process of what was once the major industry on Kangaroo Island. After the video, you will learn the history and see the present process of eucalyptus oil distilling and some behind-the-scenes processes.
Emu Ridge offers personalized private escorted guided tours. These are only available if they are booked at least 24 hours prior – Times 9, 11 or 2.30
Most visitors allow an hour if they are having a guided tour, shop visit and toilet stop, and allow extra time to enjoy the Cafe and Cellar Door if feeling thirsty or hungry.
Tour details
- On demand
Features
Service facilities
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Asks all visitors if there are any specific needs to be met.
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
Hearing
Caters for people who are deaf or have hearing loss.
- Caption all entertainment (TVs, live shows, performances) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Accessible seating areas in theatrette
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height).
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
Physical – High support needs
Caters for people with high support needs who travel with a support person.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
- Toiletries which are chemical and fragrance free (if requested).
- Linen that is chemical and fragrance free (if requested).
- Uses organic (chemical and fragrance free) cleaning products.
- Uses organic (chemical and fragrance free) deodorisers in public areas and rooms.
Operation information
Emu Ridge Experiences on Kangaroo Island
Emu Ridge Eucalyptus Oil Distillery, was established in 1991, a unique tourist attraction producing essential oil from a tree found indigenous to Kangaroo Island. This distillery not only offers a fascinating glimpse into Australia’s history but also features a retail craft gallery showcasing a range of local and their own natural products.
Emu Ridge is perfectly situated for island exploring, just 15 minutes from Kingscote, American River, and Parndana.
Visitors can explore the distillery through self-guided, guided, or private guided tours, each providing an engaging experience of the eucalyptus oil production process, both past and present. Guided tours are available during school holidays at 10 am, 12 pm, and 2 pm, lasting approximately 25 minutes. Private guided tours can be arranged at any time with advance booking.
Emu Ridge also hosts a charming Café, where guests can enjoy delicious breakfast and lunch options. The Café doubles as the Cellar Door for Kangaroo Island’s award-winning apple cider, offering a perfect blend of history, flavour, and local culture.
Most visitors spend about an hour exploring the guided tour, browsing the shop, and using the facilities. Those who wish to dine at the Café are encouraged to allow extra time to fully enjoy the experience
Tags
Memberships
- Regional Tourist/Tourism Association/Organisation
- Tourism Industry Council of SA
- SA – Tourism Kangaroo Island