Rydges Mackay Suites
Highlights
- Step into modern comfort with king beds and ensuite bathrooms in the Studio King, perfect for the sleep-and-go traveller.
- Savour the spaciousness of the One Bedroom Suite, featuring a kitchenette and laundry for added convenience during your stay.
- Unwind in the Deluxe Spa Suite, boasting a corner spa and balcony with stunning views over Mackay's skyline.
- Host memorable events in prime conference facilities, accommodating up to 250 guests in the heart of Mackay's CBD.
Step into a world of first class services and comfort at Rydges Mackay Suites.
This hotel is located in the bustling Central Business District, only minutes walk to premier shopping, dining options and countless local attractions.
Rydges Mackay Suites includes conference and event centres which are in prime locale and accommodate up to 250 guests for a conference or elegant cocktail party and up to 150 guests for a wedding or dinner.
Images and Video
Accreditations
-
Quality Tourism Accreditation
-
Sustainable Tourism Accreditation by ATIC
- Queensland Tourism Industry Council
- Regional Tourist/Tourism Association/Organisation
- QLD – Mackay Tourism
Features
Available experiences
Studio King
This petite style modern Hotel room with ensuite bathroom is modestly furnished with a king bed, work station, flat screen tv and ensuite. Ideal for the sleep and go traveller with complimentary Wi-Fi and car parking.
One Bedroom Suite
Our one bedroom suites provide a larger setting while also offering additional luxuries to those found in our studio rooms.
Rydges Mackay Suites has afforded extra comforts for our guests, such as a king bed, a double fold out lounge, a kitchenette and a personal laundry with a washer and dryer.
The modern design of our suites will impress even the most well-travelled visitor! Our one bedroom suites are perfect for guests travelling as a family, or if you are having an extended stay with us.
Deluxe Spa Suite
Relax and enjoy our spacious Spa Suite. With a lounge & dining area, kitchenette and laundry facilities, separate bedroom with king size bed, corner spa with walk in shower and corner balcony with magnificent views over the city of Mackay. Includes free Wi-Fi and car parking.
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Accessible seating areas in theatrette
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair access to spa/gym.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).
- A choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.).
- Step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length).
- A kitchen area and desk which is accessible for a person at seated height or is height adjustable.
- A wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.).
- A lever handle on bathroom door.
- A shower curtain (no door).
- Grabrails in shower recess (can be removable and height adjustable).
- A handheld shower hose (should be at least 1500mm long).
- Allows space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required).
- Grabrails provided adjacent to the toilet.
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- Twin beds available on request.
- Rooms which are interconnecting.
- A place to store medical equipment (eg oxygen).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Toiletries which are chemical and fragrance free (if requested).
- Linen that is chemical and fragrance free (if requested).
- Uses organic (chemical and fragrance free) cleaning products.
- Uses organic (chemical and fragrance free) deodorisers in public areas and rooms.
Plan more around this area
The Leap, QLD Organic and Natural Store
A fully certified organic store, providing a massive range of healthy and nutritious goods.
Mackay, QLD The Ken Burgess Orchid House
Ken Burgess Orchid House, intricately placed in the historic Queens Park gardens, boasting a broad collection of exquisite orchids.
Mackay, QLD Artspace Mackay
Discover the arts and culture of the Mackay region when you visit Artspace Mackay, the regional art gallery and museum in the centre of town.
Mackay, QLD Goanna Brewing
A Brew On-Premises Microbrewery, specialising in small batch preservative free brews.
South Mackay, QLD Harrup Park
Harrup Park is a premier sporting and entertainment venue in Mackay.
Mackay, QLD Far Beach
Far Beach is a popular walking beach with locals, recognised for its tranquility and soft white sand.
