Song Hotel Sydney
Highlights
- Discover the vibrant atmosphere of Sydney's CBD, just steps from iconic Hyde Park and Pitt Street Mall.
- Support women's empowerment initiatives with every stay, as 25 cents from each dollar contributes to YWCA Australia.
- Relax in spacious, accessible rooms featuring modern amenities, ensuring comfort for all guests, including those with mobility needs.
- Explore creatively themed rooms that celebrate inspiring Australian women, adding a unique touch to your stay.
Nestled on the edge of Hyde Park in the heart of Sydney’s CBD, Song Hotel Sydney is a 4-star hotel offering more than just comfortable accommodation. As Australia’s first profit-for-purpose hotel, 25 cents from every dollar you spend supports YWCA Australia’s programs empowering women across the nation.
At Song Hotel Sydney, your stay contributes to a greater cause. Relax in comfort, explore the city’s attractions, and know that you’re supporting initiatives that make a real difference in women’s lives.
Images and Video
Accreditations
- Assisted Walking Qualified
- Independent Wheelchair User Qualified
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Quality Tourism Accreditation
- The Accessible Group Pty Ltd
Features
Available experiences
Accessible Room
Floor size: 24 – 41 SQM
Wheelchair- Accessible Queen Room featuring a queen bed, optional single bed (extra charge, subject to availability), and a smart TV. Designed for quiet relaxation, the room offers a spacious layout, accessible amenities, including a roll-in shower with a bench, ensuring comfort and convenience during your stay. Enjoy a tailored and tranquil experience.
Theme Rooms
What do Sia, Lee-Lin Chin, Nakkiah Lui, Missy Higgins, Tina Arena, Bindi Irwin, Sally Rugg and Deborah Mailman have in common?
They’re not only all successful Australian women who have blazed a trail in music, journalism, conservation, activism and acting. Now, they are all being honoured in a series of themed hotel rooms dedicated to each female star.
We’re so proud to be dedicating 9 of our hotel rooms to inspirational Aussie women whose work aligns with our mission. Singing the Praises of Inspirational Women’ is a new, proud chapter in our mission, paying homage to women whose talent, drive, individuality, and collaboration with others to build a better community.
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Uses Plain English / easy read signage and information (includes menus and emergency information)
Vision
Caters for people who are blind or have vision loss.
- Digital communication materials (hard copy information also online) is available.
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- Handrails on all stairways
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
- TVs with captioning option is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- A wheelchair accessible toilet / shower and change room is available.
- A choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.).
- Step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length).
- A lever handle on the door (easier to use).
- A wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.).
- A lever handle on bathroom door.
- A shower curtain (no door).
- A handheld shower hose (should be at least 1500mm long).
- Grabrails provided adjacent to the toilet.
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- Twin beds available on request.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.