The Gateway Restaurant and Lounge
Highlights
- Savour elegant dishes crafted from local produce, enhancing your dining experience at Wangaratta's premier restaurant.
- Enjoy exceptional service in a welcoming atmosphere, making every meal feel like a special occasion.
- Relax in the alfresco dining area, soaking up the vibrant atmosphere of Wangaratta's central business district.
- Pair your meal with a selection of local wines, showcasing the best flavours of the region.
At the award winning Quality Hotel Wangaratta Gateway restaurant, lounge and bar enjoy exceptional service levels, food that is elegant, consistent, beautifully presented and made with pride.
Experience warm hospitality complemented by a selection of local wines and spirits and a menu which showcases the best of the region’s produce.
‘Consistent, abundant and delicious’ are all words guests have used to describe the dining experience.
Located in the Wangaratta central business district, the restaurant is open seven days for breakfast from 6:00am and dinner from 5:30pm until late. The Bar and Lounge opens at 3:00pm daily.
Bookings recommended.
Images and Video
Accreditations
- Victoria Tourism Industry Council
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- Portable hoist is available.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- A bathroom which is fully accessible and equipped with ceiling hoist and adult change table.
- Twin beds available on request.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
Access & Inclusion
An access and inclusion statement is available on the business website.
- www.wangarattagateway.com.au
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