United Places Hotel Botanic Gardens
Highlights
- Explore the vibrant village-like precinct of South Yarra, filled with local boutiques and cafes just steps away.
- Relax in luxurious suites designed for the discerning traveller, offering a personalised and thoughtful guest experience.
- Stroll across to the Royal Botanic Gardens, immersing yourself in nature's beauty right at your doorstep.
- Enjoy a commitment to sustainable travel, ensuring your stay is both luxurious and environmentally conscious.
United Places Hotel Botanic Gardens is a twelve suite boutique hotel located in South Yarra. Located just 2km from the CBD amidst a village-like precinct of local boutiques, cafes and restaurants and directly across from the Royal Botanic Gardens, United Places is the perfect destination from which to explore.
Their guest experience is authentically Melbourne – thoughtful, considered and luxurious. A place for the eternally curious and design conscious traveller, guests enjoy personalised service, bespoke luxury and a commitment to sustainable travel at United Places.
Images and Video
Accreditations
- Tourism Accommodation Australia (Division of AHA, TAA)
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Uses Plain English / easy read signage and information (includes menus and emergency information)
Vision
Caters for people who are blind or have vision loss.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Raised tactile buttons in lifts are available.
- Handrails on all stairways
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Hearing
Caters for people who are deaf or have hearing loss.
- TVs with captioning option is available.
- Volume controlled phones are available.
- Visual alerts for emergencies (Include flashing light) are available.
- A low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- A wheelchair accessible toilet / shower and change room is available.
- A choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.).
- Step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length).
- A kitchen area and desk which is accessible for a person at seated height or is height adjustable.
- A wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.).
- Grabrails in shower recess (can be removable and height adjustable).
- Allows space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required).
- Grabrails provided adjacent to the toilet.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Toiletries which are chemical and fragrance free (if requested).
- Linen that is chemical and fragrance free (if requested).
- Uses organic (chemical and fragrance free) cleaning products.
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