WIN Entertainment Centre
Highlights
- Explore the largest indoor venue in the Illawarra, hosting up to 6,000 guests for diverse events.
- Experience top-tier performances from renowned artists like Keith Urban and Delta Goodrem, creating unforgettable memories.
- Enjoy family-friendly shows like Disney on Ice, bringing joy and laughter to audiences of all ages.
- Indulge in casual dining at on-site hospitality outlets, satisfying your cravings during events.
WIN Entertainment Centre is the largest indoor entertainment venue in the Illawarra region, offering a flexible capacity of up to 6,000 for a diverse range of events including concerts, comedy, family entertainment, sporting matches, and community celebrations.
Recent highlights include:
Comedy: Jack & Michael Whitehall, Carl Barron, Jimmy Carr, Dave Chappelle, Jim Jefferies, Michael McIntyre, and Sooshi Mango
Concerts: The Script, The Offspring, Midnight Oil, Keith Urban, Cold Chisel, Nick Cave, Guy Sebastian, and Delta Goodrem
Family Shows: Disney on Ice, Harlem Globetrotters, The Wiggles, and Rodeo 4 Life
Sporting Events: Illawarra Hawks home games, Downunder CrossFit Championships, Australian Darts Masters, and No Limit Boxing
Community Events: Southern Stars, International Women’s Day celebrations, and the Illawarra Business Awards
All upcoming events are listed on the website, with tickets available exclusively via Ticketmaster.
The venue also features a range of versatile spaces ideal for corporate functions, including conventions, exhibitions, seminars, gala dinners, and team-building events. Year-round casual dining is available through various on-site hospitality outlets.
WIN Entertainment Centre isa proud part of Venues NSW, with WIN Corporation holding the official naming rights—marking the longest-running naming rights partnership for any public venue in Australia.
Images and Video
Accreditations
- NSW – Destination Wollongong
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Asks all visitors if there are any specific needs to be met.
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Braille and tactile signage on all information and paths of travel are available.
- Information in large print is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- Raised tactile buttons in lifts are available.
- Handrails on all stairways
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Hearing
Caters for people who are deaf or have hearing loss.
- A hearing loop is available.
- Staff are trained in communicating with people who are deaf or have hearing loss.
- Visual alerts for emergencies (Include flashing light) are available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to the conference or function room
- Accessible seating areas in theatrette
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
- Toiletries which are chemical and fragrance free (if requested).
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