Wollongong Library
Highlights
- Explore an extensive collection of books and media, providing endless entertainment and knowledge for all ages.
- Access free internet and technology, ensuring you stay connected while enjoying a comfortable escape from the weather.
- Engage in regular events and workshops, fostering creativity and learning in a welcoming community space.
- Discover the region's largest local studies collection, connecting you to Wollongong's rich history and heritage.
Whether it’s a copy of the latest novel, free internet, a comfy spot to escape the weather, or learning a new skill, Wollongong Library is your place.
An inclusive and safe space for everyone, Wollongong Library is spread over two floors of the Wollongong City Council building in the heart of Wollongong’s CBD.
The Library is open Monday – Saturday and boasts an extensive collection of books, movies, music and journals, free technology and internet access, and a wealth of expertise all at your fingertips. Wollongong Library is also home to the region’s largest local studies collection.
The Library also hosts regular events and programs for all ages, from fun preschool literacy to creative and technology workshops for adults.
Images and Video
Features
Actively welcomes people with access needs.
General access
- Offers a range of contact methods for receiving complaints.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Information in audio format (includes an audio described map of their venue, audio descs of performances and/ or displays) is available.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- Raised tactile buttons in lifts are available.
- Handrails on all stairways
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
Access & Inclusion
An access and inclusion statement is available on the business website.
- https://wollongong.nsw.gov.au/my-community/community-support/people-with-disability/disability-access-guide
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