The Beach Hotel Townsville
Highlights
- Savour stunning views of Magnetic Island while enjoying locally sourced dishes at The Beach Hotel.
- Kick back in the alfresco dining area, soaking up the vibrant atmosphere and good vibes.
- Enjoy live music and entertainment that enhances your dining experience in North Ward.
- Indulge in good food and family-friendly options, perfect for a relaxed outing with loved ones.
At the Beach Hotel, they keep it simple: good food, good vibes, and good times.
Kick back and soak in the stunning views of Magnetic Island and Cleveland Bay while enjoying the best local produce North Queensland has to offer.
Images and Video
Accreditations
- QLD – Townsville Enterprise
Features
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Braille and tactile signage on all information and paths of travel are available.
- Information in large print is available.
- Information in audio format (includes an audio described map of their venue, audio descs of performances and/ or displays) is available.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
- Audio enabled lifts are available.
- Raised tactile buttons in lifts are available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Accessible seating areas in theatrette
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair access to spa/gym.
- Wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height).
- Wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating).
- A wheelchair/scooter charging station (power point) in an accessible location is available.
- Beach matting and beach wheelchairs for people to access the water is available.
- Portable hoist is available.
- Portable commode chairs are available.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
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