Images and Video
Art and Heritage Collection Tour
Highlights
- Discover over 13,000 eclectic items in the refurbished Art and Heritage Collection at Melbourne Town Hall.
- Explore vibrant outdoor artworks scattered throughout Melbourne's streets and parks, enriching your cultural experience.
- Engage with diverse objects, from public art to First Nations artists, showcasing Melbourne's rich heritage.
- Enjoy a family-friendly environment while navigating accessible spaces, ensuring everyone can appreciate the collection.
Take a free guided tour of the City of Melbourne’s Art and Heritage Collection store, located in the historic and iconic Melbourne Town Hall.
The entire fourth floor has been refurbished as an open display collection ready for the public to discover. The collection is eclectic, numbering over 13,000 items and including over 170 outdoor artworks in the streets and parks of Melbourne. Explore a range of objects including public art, street art, Moomba, Olympics, Melbourne photography, First Nations artists, books, plans and Council and ceremonial.
Wheelchair access: Melbourne Town Hall is a heritage building and access is limited in some areas. There is lift access to Level 4, but some of the doorways may not be wide enough for some wheelchairs. Six of the rooms included in the tour have doorways that are 88cm or wider, two are 83cm and one is 78cm. Please email: citycollection@melbourne.gov.vic.au if you would like to discuss further.
Tours do not operate on public holidays.
Tour details
Features
Service facilities
Sevice Activity
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
Physical – Wheelchair
Caters for people who use a wheelchair.
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
Operation information
Art and Heritage Collection Tour
A free guided tour of the City of Melbourne’s Art and Heritage Collection store, located in the historic and iconic Melbourne Town Hall.
The entire fourth floor has been refurbished as an open display collection ready for the public to discover. The collection is eclectic, numbering over 13,000 items and including over 170 outdoor artworks in the streets and parks of Melbourne. Explore a range of objects including public art, street art, Moomba, Olympics, Melbourne photography, First Nations artists, books, plans and Council and ceremonial.
Wheelchair access: Melbourne Town Hall is a heritage building and access is limited in some areas. There is lift access to Level 4, but some of the doorways may not be wide enough for some wheelchairs. Six of the rooms included in the tour have doorways that are 88cm or wider, two are 83cm and one is 78cm. Please refer to the website or email the team for further information.
Tours do not operate on public holidays.
Indigenous Culture
Activities
Tags
Accreditations
-
Tour Guiding Association
Memberships
- Australian Museums and Galleries Association
- Victoria Tourism Industry Council
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