Ball and Chain
Highlights
- Savour locally sourced plates crafted with care in a renovated historic pub atmosphere in Fremantle.
- Explore a diverse range of local craft beers showcasing Western Australian flavours at The Ball and Chain.
- Indulge in creative cocktails made with fresh local ingredients while enjoying live music in a vibrant setting.
- Host your next private event in a unique venue that blends history with modern dining experiences.
The Ball and Chain is one of the oldest pubs in Fremantle. Enjoy the renovated space for boutique beers, classic cocktails, delicious bites and more.
The Ball and Chain is a historic venue with a modern take on all things eating and drinking. They have a small selection of plates with locally sourced ingredients, but their main point of emphasis and their staff’s biggest passion is the beverage.
Try local craft beer from all over Australia with a huge smattering of Western Australian influence. Explore modern creative cocktails with local ingredients, as well as the tried-and-true classics everyone loves.
The Ball and Chain is also available for private events and functions.
Images and Video
Accreditations
- WA – Destination Perth
Features
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
- Raised tactile buttons in lifts are available.
- Handrails on all stairways
Hearing
Caters for people who are deaf or have hearing loss.
- Caption all entertainment (TVs, live shows, performances) is available.
- TVs with captioning option is available.
- Volume controlled phones are available.
- Visual alerts for emergencies (Include flashing light) are available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Accessible seating areas in theatrette
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height).
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- Twin beds available on request.
- Rooms which are interconnecting.
- A place to store medical equipment (eg oxygen).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
- Toiletries which are chemical and fragrance free (if requested).
- Linen that is chemical and fragrance free (if requested).
Access & Inclusion
An access and inclusion statement is available on the business website.
- https://accreditation.qualitytourismaustralia.com/report/AccessReportPublicHtml2/a46a4bad-471e-ee11-a98f-002248144916
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