Busselton Jetty
Highlights
- Stroll along the 1.841-kilometre Busselton Jetty, immersing yourself in breathtaking ocean views.
- Ride the solar-powered Jetty Train to the Underwater Observatory, discovering a vibrant underwater world.
- Explore the Underwater Sculpture Park, featuring 13 unique artworks by local artists, enhancing your coastal experience.
- Engage with interactive displays at the Marine Discovery Centre, perfect for families and marine enthusiasts alike.
Busselton Jetty is a must-see when in Busselton, and at 1.841 kilometres long, it’s the longest tourist jetty in the southern hemisphere and the second longest in the world! This remarkable attraction can be enjoyed by young and old alike and caters to visitors needing assistance and accessible facilities.
Stroll or take a ride on the solar-powered Jetty Train over the Indian Ocean to the Underwater Observatory, one of only six in the world!
Experienced guides lead you through the natural wonders that lie beneath the Jetty, where the piles create Australia’s greatest artificial reef. This reef hosts an awe-inspiring ‘forest’ of vividly coloured tropical and sub-tropical corals, sponges, fish, and invertebrates.
Descend eight metres beneath the water’s surface to view more than 300 individual marine species in their natural habitat through 11 viewing windows at various levels!
While at the end of the Jetty, explore the Underwater Sculpture Park’s 13 incredible sculptures made by talented artists from around the state! If getting in the water isn’t for you, scan the QR codes found on the balustrade above each sculpture to view photos, videos, and information.
Onshore the Marine Discovery Centre beckons visitors of all ages and abilities to immerse themselves in the wonders of marine life. With 30-minute self-guided tours, interactive displays, and immersive experiences, the MDC promises an unforgettable voyage into our oceans.
Images and Video
Accreditations
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ATEC India Host
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ATEC Indonesia Host
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Climate Action Business Certified by Ecotourism Australia
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ECO Certified (Advanced Ecotourism) by Ecotourism Australia
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EcoStar Accreditation
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Quality Tourism Accreditation
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Sustainable Tourism Accreditation by ATIC
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World Heritage
- Australian Tourism Export Council
- Regional Tourist/Tourism Association/Organisation
- Visitor Information Centre
- WA – Australia's South West
Features
Activities
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- Raised tactile buttons in lifts are available.
- Handrails on all stairways
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
- Staff are trained in Auslan.
- TVs with captioning option is available.
- Visual alerts for emergencies (Include flashing light) are available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating).
- Portable ramps.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
- Toiletries which are chemical and fragrance free (if requested).
- Uses organic (chemical and fragrance free) cleaning products.
- Uses organic (chemical and fragrance free) deodorisers in public areas and rooms.
Access & Inclusion
An access and inclusion statement is available on the business website.
- https://www.busseltonjetty.com.au/wp-content/uploads/2023/12/Accessibility-Factsheet-for-Website-Download.pdf
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