Hideaway
Highlights
- Savour seasonal à la carte dishes crafted to delight your palate in a relaxing environment.
- Unwind on the large deck area, perfect for soaking up summer sunshine in Brown Hill.
- Warm up by the fireplace surrounded by original exposed brick during chilly winter days.
- Enjoy specialty Five Senses Coffee brewed to perfection, enhancing your café experience.
Established as Water Street Cafe tucked away in Brown Hill, the first cup of coffee was served out of a vintage caravan. Hidden behind old fences and an overgrown blackberry bush was an old mechanics shed that had dreams of becoming a cafe.
Blossoming into an intimate venue, Hideaway boasts a large deck area that comes to life in the summer and a fireplace surrounded by original exposed brick, which keeps patrons warm in winter.
Their focus is on creating a relaxing environment for our customers to unwind and enjoy a seasonal à la carte menu, a specialty Five Senses Coffee and hand rolled pastry.
Images and Video
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Staff are trained in disability awareness.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Uses Plain English / easy read signage and information (includes menus and emergency information)
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
- Toiletries which are chemical and fragrance free (if requested).
- Linen that is chemical and fragrance free (if requested).
- Uses organic (chemical and fragrance free) cleaning products.
- Uses organic (chemical and fragrance free) deodorisers in public areas and rooms.
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