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Sydney Soft Landing Package
Highlights
- Experience Sydney's vibrant coastal atmosphere with a local guide, ensuring a rich sensory journey for all travellers.
- Savour the flavours of Australia through expertly curated food and wine tours, highlighting local produce and culinary delights.
- Explore nature and wildlife in Sydney's stunning landscapes, connecting with the environment in a tactile and immersive way.
- Enjoy customised full-day tours that cater to individual needs, providing a unique and personal adventure in Australia's iconic city.
Expertly curated, sensory, and tactile introduction to Australia, beginning with one of the world’s most ‘coastal’ cities, Sydney with a local tour guide who is experienced in supporting blind and low vision travellers.
Itinerary highlights
Explore Sydney and a region such as the Blue Mountains or the Hunter Valley.
A guided walk through the historic precinct of The Rocks and up to Sydney Harbour Bridge.
Discover the architectural wonders of the Sydney Opera House on a 1-hour tactile tour afterward.
Listen and experience the vast sandstone cliffs of The Gap in Sydney’s Eastern Suburbs.
A visit to the iconic Bondi Beach. Pack your swimmers if you would like to take a dip with your Support Guide.
For day 3, visit either the Blue Mountains, getting up close to the Three Sisters, or head to the Hunter Valley to sip on some wine and indulge in locally-made products.
Tour details
- On demand
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Vision
Caters for people who are blind or have vision loss.
- Braille and tactile signage on all information and paths of travel are available.
- Information in large print is available.
- Information in audio format (includes an audio described map of their venue, audio descs of performances and/ or displays) is available.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
- Audio enabled lifts are available.
- Raised tactile buttons in lifts are available.
- Handrails on all stairways
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Staff are trained to respond to allergic reactions.
Operation information
Sensory Tourism Australia
Sensory Tourism Australia is a leader in curating engaging itineraries for blind and low-vision travellers which showcase multi-sensory aspects of Australia’s key destinations by engaging experienced local tourism businesses in Australia.
Sensory Tourism Australia is available to consult with travellers, travel agents and businesses to create supported travel itineraries, plus ensure hotel, you and transport providers meet the needs of blind and low-vision travellers.
Accreditations
- Accessible Tourism Cognitive/Autism
- Accessible Tourism Low Vision
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ATEC Accessible & Inclusive Host
-
Quality Tourism Accreditation
- State/Territory Bus Operators Accreditation
-
Tour Guiding Association
Memberships
- Professional Tour Guide Association of Australia
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