Watervale Hotel
Highlights
- Savour award-winning dishes crafted by Chef Nicola Palmer, celebrating Clare Valley's freshest local produce.
- Indulge in a unique dining experience at the Chefs Table, featuring a world-renowned degustation menu.
- Join the daily wine masterclass to explore Clare Valley's exceptional wines and enhance your palate.
- Relax in the beautifully renovated beer garden, surrounded by a vibrant food theatre that delights the senses.
The Watervale Hotel is a hatted restaurant in the heart of the Clare Valley wine region and winner of some 40 awards since reopening in September 2020, including Best Restaurant in a Pub or Club in Australia.
The Watervale Hotel has beautifully renovated private, casual and formal dining bar and lounge spaces and a beer garden surrounded by a food theatre.
The Watervale Hotel offers an all-day A la carte menu, and a Feed Me Menu.
The Watervale Hotel promotes Clare Valley wines and offers wine flight and wine masterclasses. You can be educated and indulged by our Teach Me, Feed Me – Wine Masterclass and lunch at 11am daily.
2022 ‘SA Chef of the Year’ Chef Nicola Palmer and her team of international Chef’s know that their role is to enhance and enrich the authentic flavours mother nature has gifted us.
It is farm-to-plate, sourcing produce from local farms, including their own organic, bio-dynamic Penobscot Farm.
The Watervale Hotel is also home to Penobscot Restaurant offering degustation dining at the Chefs Table. The Penobscot Farm Tour and Degustation experience was awarded ‘Best Culinary Experience in the World’ by LuxLife Magazine.
Images and Video
Accreditations
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Quality Tourism Accreditation
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Sustainable Tourism Accreditation by ATIC
- Restaurant and Catering Australia
- Tourism Industry Council of SA
Features
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- An appropriate area for toileting an assistance dog is available.
- Handrails on all stairways
Hearing
Caters for people who are deaf or have hearing loss.
- TVs with captioning option is available.
- A low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
Physical – High support needs
Caters for people with high support needs who travel with a support person.
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
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