Arthurs Seat Eagle
Highlights
- Soar above the Mornington Peninsula in a comfortable gondola, enjoying breathtaking views of Port Phillip Bay and beyond.
- Glide silently through lush trees, immersing yourself in nature just an hour from Melbourne's bustling city life.
- Relax at the summit cafe, where nearly every table offers stunning vistas and an expansive outdoor deck.
Soar the heights of the Mornington Peninsula with scenic views across Port Phillip Bay towards Melbourne, around the coast and beyond.
Gliding quietly through the sky in a gondola at Arthurs Seat Eagle, you could be forgiven for thinking you’ve been transported a million miles away, rather than one hour’s drive from Melbourne.
Named in honour of the Wedge-tailed Eagle, the experience is one of flight through an area steeped in history and surrounded by nature. Glide above and past the trees inside comfortable, all weather, fully accessible cabins.
At the summit, the cafe offers amazing views from nearly every table and an expansive outdoor deck.
Images and Video
Accreditations
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Quality Tourism Accreditation
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Sustainable Tourism Accreditation by ATIC
- Australian Tourism Export Council
- Regional Tourist/Tourism Association/Organisation
- Victoria Tourism Industry Council
- Visitor Information Centre
Features
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Braille and tactile signage on all information and paths of travel are available.
- Information in large print is available.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- An appropriate area for toileting an assistance dog is available.
- Handrails on all stairways
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
- Caption all entertainment (TVs, live shows, performances) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating).
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- A bathroom which is fully accessible and equipped with ceiling hoist and adult change table.
- Have a Changing Places or Lift & Change toilet with a hoist and adult change table
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.