Images and Video
Race Around the Zoo – Threatened Species Mission
Highlights
- Experience endangered wildlife up close while engaging in teamwork during the unique Threatened Species Mission.
- Uncover the challenges faced by at-risk species and learn how to contribute to their conservation efforts.
- Race around the Sanctuary, tackling exciting tasks that foster collaboration and sharp observation skills.
- Enjoy a family-friendly environment with convenient facilities like carparks and public toilets for a hassle-free visit.
Experience a corporate team-building activity that’s truly one-of-a-kind.
Get ready for an adventure. Each group will split into teams to race around the Sanctuary, tackling exciting tasks and coming face to face with endangered animals along the way. The mission will not be won on speed, but rather teamwork and sharp eyes.
The Threatened Species Mission is your chance to uncover why some species are at risk of disappearing and what we can do to save their habitats and help them thrive. Dive into the action and become a hero for wildlife.
Tour details
- On demand
Features
Service facilities
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Information in large print is available.
- Information in audio format (includes an audio described map of their venue, audio descs of performances and/ or displays) is available.
- Digital communication materials (hard copy information also online) is available.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- Staff are trained in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss).
- Handrails on all stairways
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Hearing
Caters for people who are deaf or have hearing loss.
- Staff are trained in communicating with people who are deaf or have hearing loss.
- Caption all entertainment (TVs, live shows, performances) is available.
- TVs with captioning option is available.
- A low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height).
- Portable ramps.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- A bathroom which is fully accessible and equipped with ceiling hoist and adult change table.
- A place to store medical equipment (eg oxygen).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
- Toiletries which are chemical and fragrance free (if requested).
Access & Inclusion
An access and inclusion statement is available on the business website.
- https://www.zoo.org.au/accessibility
Operation information
Healesville Sanctuary Tours
Make your Healesville Sanctuary visit even more special by booking an exclusive experience.
Whether you want a close-up experience with your favourite animal or a chance to go behind the scenes and meet the keepers, book an animal experience to put yourself in the front row.
When you purchase an animal experience, you are directly contributing to Zoos Victoria’s work to fight wildlife extinction.
Tags
Accreditations
-
ATEC Korea Host
-
ATEC Tourism Trade Ready
Memberships
- Australian Tourism Export Council
- Regional Tourist/Tourism Association/Organisation
- Victoria Tourism Industry Council
- Visitor Information Centre
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