Symbio Wildlife Park
Highlights
- Meet Australia's iconic wildlife, including koalas and kangaroos, for an unforgettable hands-on experience in Helensburgh.
- Explore 20 acres of lush gardens, perfect for family picnics and outdoor fun in a serene setting.
- Join daily keeper talks to deepen your understanding of fascinating animals and their habitats.
- Enjoy the adventure playground and splash park, ensuring endless fun for kids and families alike.
Discover your wild side at Symbio Wildlife Park, where you can meet some of Australia’s (and the world’s) most intriguing animals. See koalas, kangaroos, wombats, little penguins, red pandas, meerkats, monkeys, reptiles, birds, farmyard critters, and more!
Take a selfie with a koala, feed and interact with friendly kangaroos and wallabies, and explore the farmyard. Join the daily keeper talks or book a special behind-the-scenes experience!
Set on 20 acres of lush, manicured gardens, Symbio is the ultimate family day out. Enjoy the splash park, adventure playground, onsite cafe and picnic areas.
Plan a children’s party that will be remembered forever. At Symbio Wildlife Park, there’s something for everyone, ensuring a day of endless fun!
Images and Video
Accreditations
- New South Wales Business Chamber
- Regional Tourist/Tourism Association/Organisation
Features
Activities
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Staff are trained in disability awareness.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Staff are trained in communicating with people with learning or behavioural challenges.
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to the conference or function room
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating).
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
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