Featherdale Sydney Wildlife Park
Highlights
- Experience close encounters with iconic koalas in spacious habitats across 7 acres of serene wildlife park.
- Hand feed wallabies and kangaroos in three interactive walk-through habitats for a memorable family adventure.
- Stroll through the Lorikeet Aviary, surrounded by vibrant birds, enhancing your connection to Australian nature.
- Enjoy a relaxing picnic under cover or savour a bite at the Treehouse café, making your visit hassle-free.
Experience Australia through the wildlife at Featherdale.
Featherdale is a treasure of Australian native serenity nestled in the heart of Western Sydney.
Step across the timber bridge over thebubbling brook, you’ll be immersed in a relaxing and uniquely Australian wildlife experience. Surrounded by bird songs and a throng of marsupials attentively investigating you on your stroll, you’ll feel a sense of calm wash over you, as you get closer to nature and the incredible wildlife.
Even when the park is busy, you’ll have no problems getting close to the iconic Koalas. With around 50 of these amazing creatures spread across 6 habitat areas on spacious 7 acres, you’ll never have to push to get a peek.
They are wheelchair accessible and have several easily accessed toilet blocks and parents’ rooms. You can enjoy a packed lunch at their undercover picnic areas, or why not make your day even more hassle-free by having a delectable bite at the Treehouse café.
Spend time at Featherdale Sydney Wildlife Park and you’ll get closer to more Australian native animals than anywhere else in the world! Hand feed wallabies and kangaroos in three walk-through habitats, pat a koala, walk through the Lorikeet Aviary, and feed farmyard friends.
Come meet the Featherdale Family!
Images and Video
Accreditations
-
ATEC India Host
- New South Wales Business Chamber
- NSW – Blue Mountains Tourism
- NSW – Hills, Hawkesbury and Riverlands Tourism
Features
Activities
Tags
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Companion Cards are accepted.
- Employs people with disabilities.
- Staff are trained in disability awareness.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Vision
Caters for people who are blind or have vision loss.
- Uses easy to read fonts in their signage and communication materials (Helvetica and Arial).
- An appropriate area for toileting an assistance dog is available.
- Handrails on all stairways
- Exit signs which are visible at a ground level (high level signs are difficult to see in a fire) are available.
Hearing
Caters for people who are deaf or have hearing loss.
- Caption all entertainment (TVs, live shows, performances) is available.
- TVs with captioning option is available.
- A low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music) is available.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to restaurant, lounge and bar
- Step free access to the conference or function room
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- Wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height).
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- Wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in their access statement).
Allergies and intolerances
Caters for people with allergies and intolerances.
- Modify their cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc).
- Staff are trained to respond to allergic reactions.
- Complies with The Food Authority requirements for allergy management in food preparation.
- Equipment to respond to anaphylactic shock such as epi–pens and defibrillator.
Access & Inclusion
An access and inclusion statement is available on the business website.
- https://www.featherdale.com.au/companion-pass/
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