Quest Townsville on Eyre
Highlights
- Relax in fully self-contained apartments, perfect for families or larger groups seeking comfort and convenience.
- Savour the convenience of kitchenettes in studios, offering a homely feel for short or long stays.
- Enjoy easy access to the CBD and nearby attractions, making exploration of Townsville a breeze.
- Unwind with on-site facilities like a gym and barbeque area, enhancing your stay with leisure options.
Quest Townsville on Eyre offers guests a relaxed and comfortable experience perfect for short or long stays.
Quest Townsville on Eyre is located in Townsville, within walking distance to the CBD and only a five-minute drive from Townsville airport.
Quest Townsville on Eyre has Studio, One, Two, and Three Bedroom Apartments. Studios are the perfect alternative to a hotel room and have kitchenettes. The One, Two, and Three Bedroom fully self-contained apartments are ideal for families, colleagues or larger groups.
Images and Video
Accreditations
- Assisted Walking Qualified
- Independent Wheelchair User Qualified
- Regional Tourist/Tourism Association/Organisation
- The Accessible Group Pty Ltd
- QLD – Townsville Enterprise
Features
Actively welcomes people with access needs.
General access
- Offers multiple options for booking – web, email, phone is available.
- Offers a range of contact methods for receiving complaints.
- Accessibility information and photos, including of a bathroom, room and/or floor plan on their website (can be emailed on request).
- Asks all visitors if there are any specific needs to be met.
- Assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
- Uses Plain English / easy read signage and information (includes menus and emergency information)
- A quiet space is available at the venue/ facility.
Physical – Mobility
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
- Uses floors/coverings which are slip resistant, firm and smooth
- Uses non-slip tiles in the bathroom or slip resistant matting
- Grab rails in the bathroom
- Seating in common areas including reception area
Physical – Wheelchair
Caters for people who use a wheelchair.
- Step free outdoor pathways (includes picnic areas, barbecues and shelters)
- A step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
- Step free access to the conference or function room
- Lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
- Doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy).
- An accessible public toilet which is unlocked.
- A wheelchair accessible toilet / shower and change room is available.
- At least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high).
- A choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.).
- Step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length).
- A lever handle on the door (easier to use).
- Enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access).
- A kitchen area and desk which is accessible for a person at seated height or is height adjustable.
- A wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.).
- A lever handle on bathroom door.
- A shower curtain (no door).
- Grabrails in shower recess (can be removable and height adjustable).
- A handheld shower hose (should be at least 1500mm long).
- Allows space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required).
- Grabrails provided adjacent to the toilet.
Physical – High support needs
Caters for people with high support needs who travel with a support person.
- Twin beds available on request.
- Rooms which are interconnecting.
Access & Inclusion
An access and inclusion statement is available on the business website.
- https://www.questapartments.com.au/about-quest-apartments/social-responsibility
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